IT Pros Vote 2016 Network Monitoring & Backup Brand Leaders


Cisco takes Market Leader in four product categories; Citrix wins two;
Dell EMC, Datos IO, Emerson Network Power, Riverbed, Veritas, Virtual Instruments/Load DynamiX, also on top

SAN DIEGO, CA—September 27, 2016— IT Brand Pulse, a trusted source for research, data and analysis about data center infrastructure, today announced the results of the recent IT brand leader survey covering Network Monitoring & Backup products.

IT professionals from around the world responded to the independent, non-sponsored survey in August 2016 asking which vendors they perceive to be leaders in these twelve categories:

“In our most recent survey covering data center infrastructure, the halo of incumbent brand leadership shined for Cisco, Citrix, Dell EMC, Riverbed, Veritas and Virtual Instruments,” said Frank Berry, CEO and Sr. Analyst, IT Brand Pulse. “In addition, Datos IO and Emerson emerged as new brand leaders for backup and recovery of distributed databases and for DCIM.”

Survey Highlights


  • Fibre Channel Microsoft network monitoring
    For the third time since 2013, Cisco captured the Market Leader title and, like last year, also swept all remaining awards: Price, Performance, Reliability, Service & Support, and Innovation. Brocade finished as runner-up Market Leader, ahead of Broadcom/Emulex.
  • Network Performance Monitoring
    Cisco was again selected by respondents as Market, Performance, Reliability, Service & Support, and Innovation leader (second straight year), but relinquished the Price category to SolarWinds (the number two Market Leader, followed by ExtraHop).
  • Virtual Router/Network Access Appliance
    Duplicating 2015 results, Cisco earned the highest IT pro votes for Market, Price, Performance, Reliability, Service & Support, and Innovation leader and, once more, VMware and Juniper came in second and third across the board, respectively.
  • WLAN Controllers & Access Points
    In yet another product category sweep, Cisco made it four years in a row by winning the 2016 Market, Price, Performance, Reliability, Service & Support, and Innovation titles. HPE/Aruba and Dell rounded out the next two Market Leader positions, accordingly.

“As the worldwide leader in IT, Cisco is proud to be recognized as an IT Brand Pulse 2016 Brand Leader in the categories of Fibre Channel Network Monitoring; Network Performance Monitoring; Virtual Router/Network Access Appliance; and WLAN Controllers & Access Points,” said Prashanth Shenoy, senior director of marketing, Cisco Enterprise Networking and IOT. “Continuously tracking performance, and efficient monitoring of fibre channel and network traffic, maximizes enterprise network availability for our customers and reduces downtime by being proactive. Virtual Router/Network Access Appliance is an integral part of the overall Cisco networking and data center offering, providing operational consistency with Cisco physical form-factor routers, and enabling customers to scale efficiently. Cisco’s wireless LAN family provides always-on, secure mobile environments, and is ushering in a new era of Internet of Things (IoT) applications, workforce productivity and personalized user engagement.”


  • Application Delivery Controllers
    Citrix—for the fourth year in as many surveys—picked up Market, Performance, Reliability, and Innovation leader honors. However, F5 (who took second Market Leader in front of Barracuda Networks) broke up the category lock by taking Price and Service & Support awards.
  • Virtual ADC Appliance
    Continuing its ADC dominance in voters’ minds, Citrix repeated a 2015 Market, Price, Performance, and Innovation victory in the virtual realm, but F5 interrupted the sweep and was named Reliability and Service & Support leader. F5 was again the number two Market Leader, with Barracuda and Brocade tying for the third slot.

“It is an honor to be recognized by IT Brand Pulse and the IT professionals that voted for Citrix and NetScaler as a leader for the fourth year in a row in the application delivery controller category across market, performance, reliability and innovation,” said Sanjay Kapoor, vice president, product marketing, NetScaler ADC at Citrix. “It is also a welcome addition to be recognized as the leader in virtual ADC category in market, price, performance and innovation. With these solutions, Citrix is providing customers with secure access to apps and data on any device.”



  • Always-On Network Recording Appliances
    As one of two new product categories added to the August 2016 brand leader survey, Riverbed received more than half of the responses to emerge with Market, Price, Performance, Reliability, Service & Support and Innovation honors. NetScout was cast as the number two Market Leader, leaving third to Endace.

“We are proud to be recognized by IT Brand Pulse and the IT professionals that voted for Riverbed to be selected in the Always-On Network Recording Appliances category with market, price, performance, reliability, service & support and innovation honors,” said Nik Koutsoukos , VP product marketing, Riverbed Technology. “As more enterprises embrace digital and cloud services, Riverbed will continue to provide the high-definition visibility that is critical to enabling and assuring the success of these transformational initiatives. Our Riverbed SteelCentral product line is the only performance management solution that can deliver comprehensive insight into end-user experience, application, network, and infrastructure performance in a unified, central view. It truly is the command center for application performance for the digital enterprise.”

Emerson Network Power

For DCIM, Emerson Network Power surged from 2015’s third-place showing to top this year’s Market, Price, Performance, Reliability, Service & Support, and Innovation charts. Last year’s winner, Schneider Electric, was the all-around second-place challenger; Panduit secured third.

“Today’s data centers are increasingly complex, often serving as the nerve center for intelligent, distributed and virtualized networks, and our commitment as an organization is to provide scalable, tailored DCIM solutions and life cycle services that make managing those complex networks easier for our customers,” said Enzo Greco, vice president and general manager, software, Emerson Network Power’s data center solutions business. “We’re pleased to be recognized as the IT Brand Pulse leader in Data Center Infrastructure Management because it represents validation of that mission from the IT professionals using our solutions every day.”

Virtual Instruments/Load DynamiX

  • Storage Performance Validation Software & Appliances
    Virtual Instruments/Load DynamiX took back, from last year’s top vote getter SolarWinds, the overall leadership it won in 2014: Market, Price, Performance, Reliability, Service & Support and Innovation. For 2016, SolarWinds was the runner-up pick in these six brand categories, ahead of SANBlaze.

“Virtual Instruments is honored to be recognized for the market leading position of our Load DynamiX Enterprise storage performance validation and analytics platform,” said Len Rosenthal, chief marketing officer at Virtual Instruments. “Having the IT user community acknowledge our performance advantages, cost-effectiveness, and track record of innovation is an important endorsement of the unprecedented value we bring to storage architects and engineers in helping them assure performance and control storage costs.”

Dell EMC

  • Multi-Tenant Storage Arrays
    EMC (now Dell EMC) was chosen for the second consecutive year as the Market, Price, Performance, Reliability, Service & Support, and Innovation favorite. HPE 3Par and NetApp/SolidFire turned up two and three (in that order) for Market Leader.

Datos IO

  • Distributed Database Backup & Recovery
    In the first-ever IT Brand Pulse survey for a product category expected to expand dramatically in the next few years, Datos IO edged out the other listed competitor, Talena, to take all six leader titles: Market, Price, Performance, Reliability, Service & Support, and Innovation.


  • Enterprise Backup Software & Appliances
    Veritas—now split from Symantec—stood on its own to unseat the reigning Market Leader champion EMC (who had to settle for second this time around). Veritas was also the respondents’ choice for Performance and Reliability awards, while the Innovation and Price titles went to Veeam, and Service & Support to Commvault (the third-place Market Leader finisher).

IT Brand Leader Surveys
IT Brand Pulse awards are the symbols for brand leadership. Winners are voted by global IT pros in surveys that are independent, non-sponsored research. The surveys are designed to measure the pulse of brand leadership in specific product categories. Within each product category, respondents choose the overall market leader, as well as the leader in price, performance, reliability, service and support, and innovation. Respondents are provided with a category description at the start of each product section, a randomized choice of vendor answers, and the ability to write-in a vendor, if not listed.

Global IT Pro respondents to recent surveys include: A.F Ferguson (PwC) – American Airlines – Amway – Aon – AT&T – Averitt Express – Bank of America – Banner Bank – BARC – Boston Scientific – Caesars Entertainment – Capgemini – Capital One – CGI – City of Los Angeles – Columbia University Medical Ctr – CoreLogic – Cox Communications – CPX – Crown Office – CSC NASA Ames Research Ctr – Daybreak Game Co. – Delta Airlines – Detroit Medical Ctr – Deutsche Welle TV – ELETRONORTE – Enercare – Ernst & Young – ExxonMobil – FDIC – First Republic Bank – Ford Motor Co. – Foxwoods Resort Casino – GeotabUsa – Hetero Drug – Independence Blue Cross – ISRG – ITG Inc – Jockey International – Lafarge – Library of Congress – Lockheed Martin – Lowe‘s – London Police Service – Marubeni America – McKesson Corporation – Mentor Graphics – Michael Kors – Milliman – Mimeo – MIT Media Lab – Morgan Stanley – Mormon Church – NASA – National Bank Of Greece – NAVNETWARCOM –NCR – Nevada Supreme Court – NIH – NOAA – Norfolk Southern Corp – NYCHA – Optum – PPG Industries – Perrigo- Purdue University – Ricoh – Servpro Industries – Shell Oil – Siemens – Social Security Administration – Southwest Gas Corporation – St. Luke’s Hospital – Stanford University – Staples – Swagelok – The J.M. Smucker Co – Thomson Reuters – U.S. Census – U.S. Navy – UPS – USA ARDEC – USGS – Verizon – WESCO & many more…

About IT Brand Pulse
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Cheryl Parker
Director & Senior AnaIyst, End User Research
IT Brand Pulse